Shipping policy

Orders over $150 USD have FREE worldwide shipping.

All our shipments are made from Medellín, Colombia, via FEDEX. Therefore, we are subject to their delivery times, which may vary depending on the particular destination.

FedEx International Economy: 7-9 business days

FedEx International Priority: 5-7 business days

The aforementioned terms are those established by FEDEX, which may modify them at any time. Therefore, the consumer will hold TRUE harmless for any unilateral changes attributable to FEDEX. Notwithstanding the foregoing, TRUE reserves the right to change the third party with which it contracts for shipping without prior notice.